Yes, your website is your online home. Socials are great, but they don’t give you full control. A site builds trust, shows up on Google, and makes your business look more legit and professional.
No worries at all, that’s super common. We’ll chat about your goals, what’s working (or not), and what makes sense for your business right now. Whether you need a full site, a quick tune-up, or something in between, we’ll help you figure it out step by step.
Absolutely. Every site we build is fully responsive, so it’ll look great whether your customer is on their phone in line at Starbucks or browsing on a laptop at home.
We do those too! One-pagers can be great for new businesses, quick promos, or simple online visibility. We’ll still make it beautiful, strategic, and easy to grow later if you want to expand.
Simple, smart, small-business sites that look great, run fast, and are easy for your customers (and you) to use. The technical answer? CMS WordPress Websites.
Yep! Once your site is live, it’s all yours, you can update it whenever you want. If you’re comfortable with tech, we’ll show you the basics so you can make simple changes yourself (like editing text or swapping photos). Prefer to stay hands-off? We’ve got support options for that too. You’re never stuck or on your own unless you want to be.
If your site has a good foundation, we can clean it up, improve the design, fix slow load times, or make it easier to use. And if it’s beyond saving, we’ll be honest and suggest a fix that fits your budget.
If you already have a logo and just need everything else to match, the Brand Snapshot is your best bet.
If you’re starting fresh and want a simple, pro-level look, go with the Mini Brand Guide.
If you’re ready for a full brand that includes voice, strategy, and social direction, the Signature Kit gives you the works.
If you love it, we’ll work with it! If it feels outdated or isn’t working well online, we can refresh it or build a full brand around it. We’ll always be honest and tell you what makes sense for where you’re at.
Good branding helps you look legit, feel confident, and attract the right people. If you’re not ready for a full package, we offer starter branding too, so you’re not stuck with random Canva colors and clip art.
Yep! You’ll get all your logos and brand assets in the right formats for print, web, and social. Plus a clear style guide so you (or anyone helping you) can keep things consistent down the road.
That’s our favorite combo! Branding and web design go hand-in-hand, so when we do both, everything works together beautifully. We also offer bundle pricing if you want both.
Yes, foundational SEO is included with every site: keywords, mobile-friendliness, fast load times, and Google-friendly structure. Want to go deeper? We also offer keyword research and content help as an add-on.
We follow best practices to get you set up for success (SEO-friendly structure, page titles, mobile performance, etc.). But showing up well also depends on your content, competition, and time. We’ll explain where you stand and what steps could help.
Yes we can! We’ll review what’s working and help you optimize your existing pages so you can get found more easily.
Nope. We focus on core content, like your homepage and services, that your customers are already looking for. If you want to blog later, great. If not, no worries.
Of course! Whether you need launch day posts or a month of branded templates, we’ve got you. We’ll make sure your online look is consistent and eye-catching across platforms.
We don’t offer full social media management right now—but we can design a batch of on-brand posts you can use however you like. Need captions or a posting schedule? Just ask!
Absolutely. Whether it’s slow, outdated, or just confusing, we’ll take a look and tell you exactly what’s going on, and what it’ll take to fix it. No judgment, just solutions from our user experience and design experts!
It’s a deep dive into how your current site is doing. We look at usability, speed, SEO, design, and more, then give you a report with clear next steps. You can fix things yourself or hire us to help.
Yes! If someone ghosted you mid-project or left you with a half-built mess, we’ll step in. We’ll assess what’s usable, what needs scrapping, and get you back on track fast.
Definitely. We offer one-time fixes, cleanup sessions, or support packages if your site just needs some love, not a full rebuild.
It depends on what we’re building!
Starter and single-page sites can be done in as little as 1–2 weeks. Larger or more custom projects take longer, depending on the size, features, and how quickly we get content from you. Either way, we’ll always provide you with a clear timeline and keep things moving forward. (We know you’re busy, we are too!)
Totally normal! Once your site’s live, small tweaks are common as your business grows. We offer ongoing support plans so you don’t have to stress about making updates yourself (or breaking something). If you’d rather keep it hands-off, we’ll keep things running smoothly for you month-to-month.
Nope! If you’d rather skip the call and talk over email (or messenger, or text, or Slack, or …snail mail?), that’s totally fine. We’re flexible, whatever makes you feel most comfortable. You’ll still get thoughtful advice and clear next steps either way.
We get it, there are cheaper options out there. But we don’t do cookie-cutter templates or cut corners. You’re getting custom design, thoughtful strategy, personal support, and a website that actually works for your business. It’s an investment that pays off. We are also local, refuse to outsource, and we believe in keeping jobs here in our community.
Yes! Most projects are split into 2–3 payments so you’re not paying everything upfront. We’ll go over the details before we start so you know exactly what to expect—no surprise fees, ever. We are also happy to work with your budget, just reach out and we will see what we can do.
No pressure, we offer smaller starter options to help you get online without draining your wallet. You can always upgrade later when you’re ready for more!
We include a short post-launch support window to fix bugs or polish anything weird. After that, ongoing support is available as a monthly add-on—it covers edits, plugin updates, backups, and peace of mind. Totally optional, but most clients love having it.
Sure, but it might cost you more in the long run. If you’ve got the time, patience, and tech skills, go for it! But if you’re already overwhelmed, we’ll save you hours (and headaches) by doing it right the first time. Our designers are certified in user experience design, and have over a decade of design experience working with Fortune 500 Companies…so safe to say they are the experts!
We don’t offer refunds, since every project involves real time, planning, and design work from day one. That being said, your happiness matters! Big time! If something feels off, we’ll always work with you to fix it (within reason). Our goal is a finished product we’re both proud of!
We totally get it, and we’re here to make sure your experience is nothing like that. We take the time to really understand your business, set clear expectations, and keep you in the loop every step of the way. No surprises, no jargon, just honest communication and a team that genuinely cares about your success!
Not at all. Most of our clients aren’t techy, that’s why they hire us. We keep things simple, explain everything clearly, and never make you feel dumb for asking questions. You’ll always know what’s happening, what we need from you, and what’s coming next. Pinky promise.
We completely understand how frustrating that is, and we want to assure you, it won’t happen here. We believe in building trust through clear communication and transparency. From the start, we’ll set expectations and stay in touch throughout the whole process. If you ever need anything, we’re just a message or call away. No disappearing acts.
We don’t make promises about things like “instant traffic” or “top rankings”, because anyone who does probably isn’t being straight with you. Every business is different, and real results takes time, strategy, and consistency.
What we can promise: You’ll get our full attention, honest guidance, and thoughtful design that’s built to support your business goals. We’re here to make things easier, not hype things up, and we’ll be around long after launch if you need support. When your business grows, that’s a win for us too.
Yes! We offer flexible ongoing support options to keep your site in top shape. Whether you need quick updates, plugin installs, or troubleshooting, you can book us on-demand. If you’d rather not deal with tech stuff at all, our monthly support plans are perfect for that. We’ll handle all the behind-the-scenes work—updates, backups, security, and more, so you can focus on growing your business without the stress.
Of course! We design all our websites with flexibility in mind. Whether you start with a simple one-page site or a full-fledged website, we’ll make sure it’s easy to scale as your business grows. When you’re ready to add more pages, new features, or expand your content, we’ll make it seamless.
First off, don’t panic, we’ve got you! If your site is down or not working properly, we’ll help you troubleshoot and get it back up and running. Even if you didn’t get one of our packages, we offer one-time fixes or rescue services. We’ll assess the issue, give you a clear plan of action, and get your site back in shape. Just reach out, and we’ll take care of the rest!
Whether you need a brand that feels like you, a website that actually helps you grow, or a design strategy that clears the fog—we’re here to help. No tech headaches. No confusing lingo. Just smart, friendly design that supports your business goals.
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