We know choosing a web design partner is a big decision, and you probably have a few questions—that’s a good thing! Here, we’ve answered some of the most common questions we get from business owners just like you.
If you’re wondering about something, chances are someone else has too. From pricing to timelines, we’re here to make sure you have all the info you need to feel confident moving forward.
We usually book 2–4 weeks in advance, but it varies! The sooner you get in touch, the sooner we can save your spot—and sometimes we have last-minute openings.
We get it—life happens. If something changes, we’ll work with you to adjust the plan in a way that makes sense for where we are in the project.
Absolutely! While we love supporting local businesses, we’ve worked with clients all over the country.
Whatever works best for you! Prefer email? Great. Like texting? We can do that too. Not a fan of phone calls? No problem. We’ll work with whatever communication style works best for you.
That’s more common than you’d think—and it’s why we prioritize clear communication, transparency, and trust. No tech slang, no disappearing acts, no pressure.
Our work is custom and built to last. We don’t use cookie-cutter templates—we design with your specific goals, customers, and growth in mind. You get strategy, design, and support that’s truly aligned with your business.
Yes! We typically do a 50% deposit to start, with the rest due before launch—but we’re flexible and happy to discuss what works for your budget.
Nope. We’re big on transparency. You’ll get a clear, itemized quote before anything starts.
Every project is different, so those are base prices. Once we understand your needs, we’ll send a detailed quote that reflects your specific goals.
If your budget is under our packages, we may still be able to help through audits, consulting, or phased work. Let’s talk and see what’s possible!
Most projects take 4–8 weeks from start to launch. Bigger projects take longer, but we’ll give you a clear timeline at the start. Sometimes we can work quicker, it all depends on our schedule and how complex the project is.
Absolutely. This is your business and your brand—we’ll collaborate every step of the way to make sure it feels right to you.
Once we’re ready to go, we’ll send over a simple checklist (brand info, photos, copy, etc.). Don’t stress—we’ll guide you through it!
No problem. We’re great at helping clients figure out what fits their goals and audience. We’ll ask questions and show options until it clicks.
Each package includes 1–2 revision rounds. We make sure things feel right before moving forward, and we’re always open to honest feedback. More revisions are available for a fee.
Nope! Every site is fully custom to your business. We design from scratch based on your goals, brand, and customers.
Absolutely. All our sites are responsive and mobile-friendly—your site will look great on phones, tablets, and desktops.
We build sites on user-friendly platforms (like WordPress) so you can edit content yourself. Need training or prefer us to handle updates? We offer both options.
100%. All of our designs are mobile-responsive and look great on phones and tablets.
Yes, we can! If you already have a website and want to move it to a new platform or redesign it, we’ll handle the transfer smoothly. We’ll make sure your content, structure, and functionality are preserved, and your site is optimized for its new home.
Let us know if you’re ready to make the switch, and we’ll guide you through every step.
Typically, it takes about 4-8 weeks to design and develop a custom website. This timeline ensures that we can create a site that looks great, works smoothly, and meets your goals. We’ll keep you updated throughout the process to ensure everything stays on track.
Nope. Our goal is to make the process as simple as possible. We’ll take care of everything, from the design to the technical setup, so you don’t have to worry about a thing. Once your website is live, we’ll show you how to make basic updates if you want to manage things yourself.
Think of it like a toolkit—you’ll get your logo, colors, fonts, and some handy guides on how to use everything. The exact pieces depend on which package you pick.
Yes! We can refresh what you already have, fill in missing pieces, and make sure everything works together seamlessly.
We start by getting to know your business inside-out, then create some style options. You tell us what you love (or don’t), and we refine until it’s perfect.
If your business has evolved, your branding should, too! Maybe you’re reaching a new audience, launching new services, or just feel like your brand doesn’t quite fit anymore. A rebrand can help you connect with the right people and show off what makes your business unique.
We’ll start with a deep dive into who you are and who you want to reach. From there, we craft everything from logos to color palettes and messaging. And don’t worry—we keep you in the loop the whole way to make sure your brand feels right for you.
It’s basically your brand’s personality type—like whether you’re the friendly “Caregiver” or the bold “Hero.” It helps everything feel consistent and relatable.
Why wait? One click gets you closer to your new website or project.
